Instructor: Chris Ross, CSP, OHST, CPLP, The Engagement Effect, Anchorage, AK
Description: Do your employees ever take short cuts? Yes, of course they do. The question is: how pervasive are short-cuts and rule-breaking? There are at least six different categories of rule-breaking, it is critical to understand the _why? behind rule-breaking before you can attempt to make inroads in changing behaviors.
Level: B I A