Safety 2013 Proceedings

607 The Critical Role of Relationships and Trust in Safety Cultures (I)

Instructor: Judy L. Agnew, Ph.D., Aubrey Daniels International, Turlock, CA and Aubrey C. Daniels, Ph.D., Aubrey Daniels International, Atlanta, GA

Description: Effective safety cultures require a willingness to discuss incidents, near misses, unsafe conditions and at-risk behaviors openly and honestly. Trust and good working relationships set the stage for such open communication. Practices that erode trust will be explored in this session as will practices that build trust and effective relationships.

Level: I